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TMCNet:  Synaxon urges members to enter managed services market with Level Platforms

[November 14, 2012]

Synaxon urges members to enter managed services market with Level Platforms

(M2 PressWIRE Via Acquire Media NewsEdge) Warrington -- Synaxon has selected Level Platforms Managed Workplace as the exclusive remote monitoring and management (RMM) platform of choice for its expanding membership community. It has signed a formal agreement with the Canadian company and will be encouraging resellers to deploy the Level Platforms Managed Workplace platform to extend their opportunities in the growing UK market for remote managed services.


Nathan Addison, Synaxon UK Channel Manager, says: Managed services and monthly recurring revenue models create stability for the professional IT reseller. As end-customers increasingly rely on outsourced IT services, providing end-to-end remote monitoring, management and security of the entire IT infrastructure including devices, applications, networks and cloud is an essential part of the resellers portfolio. Level Platforms Managed Workplace is already established as the best in the market, with comprehensive expert support and training, making it simple for resellers to start offering remote managed IT services. We believe this is a good opportunity for our members to gain incremental business from their current client base, future-proofing and solidifying those business relationships.

The partnership will help Level Platforms continue to extend its global presence, says Dave Sobel, Director of Partner Community for the company. There are strong signs that the UK market for managed services is really starting to take off. We see significant growth potential here and are aggressively expanding our UK partner base. The Synaxon member community has exactly the right kind of profile for our services and well be doing everything we can to help them understand and address the managed services opportunity with our Managed Workplace platform.

Synaxon UK and Level Platforms have already collaborated on a number of events and will now extend their partnership to other activities. Synaxon will be making specific information available to partners and providing hands-on demonstrations to those interested in joining the Level Platforms Partner Program. Full training, installation planning, sales and technical support and many other benefits are provided.

Designed specifically for IT service providers, Level Platforms Managed Workplace delivers an extraordinarily comprehensive and easy to use set of features that enable service providers to see everything happening in the customers network, pro-actively manage issues and deliver highly profitable support services to help generate new recurring revenues, increase sales, and significantly lower operating costs.

The recently introduced Managed Workplace 2012 R2 includes new Auto-Monitoring and Persistent State Management features that help MSPs automate sales, onboarding and ongoing management processes, deliver higher quality IT services and save time on lower level activities to focus valuable IT staff on new revenue-generating projects. Previous editions of the RMM platform have introduced a range of new features, including mobile device management for all major smartphones and tablets, managed print services and fully integrated Network Operations Center (NOC) and Help Desk services, that enable service providers to extend, enhance and differentiate their offering.

Available in On Premise and Cloud Editions, the platform offers comprehensive integrations with leading professional service automation (PSA), service desk, antivirus and backup/disaster recovery (BU/DR) solutions. For more on Managed Workplace, visit www.levelplatforms.com About Synaxon Synaxon is Europes largest grouping of independent IT resellers and system houses. It provides a range of services that enable resellers to enhance their marketing and build a strong presence in their chosen market and take full advantage of the extensive stock-holding and supply-chain capabilities of distributor and vendor partners. Synaxon partners have exclusive access to the unique EGIS (Enterprise Global Information System) on-line purchasing and information platform, through which they are able to locate, check availability and order products from Synaxon supplier partners. In addition, Synaxon provides a range of pro-active marketing services which reseller members can use to drive sales activity.

Synaxon is already well-established in Germany, where it has nearly 3000 partners that generate around 3 billion of gross external sales annually, representing 15 per cent of the German market. Through EGIS, these member partners have access to more than 200,000 products from over 200 distributors. Synaxon UK was established in September 2008 (fully launched in January 2009) and now has a UK reseller membership of 696 independent resellers with combined revenues of around 700 million of gross external sales.

For more information about Synaxon contact: Derek Jones, Managing Director, Synaxon UK Tel: 0844 481 5844 Mobile: 07920 114844 Email: derek.jones@synaxon.co.uk About Level Platforms Level Platforms provides Managed Workplace, the remote monitoring and management software and services platform used by thousands of IT service providers around the world to deliver comprehensive IT support to small and midsized businesses. Level Platforms hybrid agentless technology, extensive management and automation features, deep integration into the IT ecosystem and fully integrated white label support services, allow IT services providers to remotely support all of the information technology products and services their end customers rely on from a single web-based dashboard. See All. Manage All. Service All. For more information, visit www.levelplatforms.com.

For more information about Level Platforms contact: Ed Goffin, Marketing Manager Tel: 00 613-232-1000, ext. 276 Email: egoffin@levelplatforms.com Web: www.levelplatforms.com Neville Street Stella Six PR 78 White Hart Reabrook Shrewsbury Shropshire UK SY3 7TE T: +44 (0) 1743 246917 Skype: neville.street Twitter: @stellasixPR F: +44 (0) 1743 291816 M: + 44 (0) 7967 717259 E: nev@stellasix.com www.stellasix.com ((M2 Communications disclaims all liability for information provided within M2 PressWIRE. Data supplied by named party/parties. Further information on M2 PressWIRE can be obtained at http://www.presswire.net on the world wide web. Inquiries to info@m2.com)).

(c) 2012 M2 COMMUNICATIONS

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